Using IT Outsourcing in Austin

Many medium and small businesses simply do not have the budget or real need to have a full-time IT person on staff, but there are certainly times when it would be nice to have an expert to turn to for quality help. Even if it is just for occasional computer support and network security service, having an expert available to assist you can end up saving you hours of time you spend trying to figure the problems out on your own. That is why it can be very helpful to you to seek out a consulting service to work with you on an as-needed basis. It gives you much more flexible, you get the help you need and you do not have to spend a fortune to get it. If you are in the market for the best IT outsourcing company in Austin then you want to look to Zero Downtime Networks for help.

it outsourcing

The Help You Have Been Looking For

Zero Downtime Networks has just the type of services that you have been looking for to work with your business on any IT issues you may have along the way. Zero Downtime has a team of highly trained and experienced technicians and IT experts that can help you with all of the important facets of your business so that you stay running smoothly all of the time. You can get help with everything from basic desktop support to network security to designing new networks and servers and much more. The services you get will be exactly what you need on any given occasion to make sure your business is functioning at its best level and your equipment and applications are there for you when you need them. Continue reading

What a Customer Wants vs. What a Customer Says They Want

Knowing what your customers want is a very important part of your marketing effort. Research, surveys, a lot of software development, and thousands of hours go into this complex endeavor of finding out what your customers want or need, what problems they have, where they might need help. A lot of times, this is based on what customers say – reviews, feedback forms, surveys etc.

The problem with what customers say is that sometimes what they really want is very different. The questions asked might be misleading, or they might just say what they think would make them look better.

Let’s take an example: romance books, and particularly gay romance books. If you talk to readers, they’ll tell you they are tired of seeing naked torsos on their covers. All the covers end up looking the same. They’ll tell you they want different, interesting covers, that do more to convey the message or atmosphere of the book.  Continue reading

Get a Quality Search Engine Optimization Company in Houston

Having great products and services for your business are vital to your overall success, but without the right type of marketing plan in place no one will ever know just how great your products are. You need to be aggressive about your marketing approach today and take advantage of every avenue that is available to you so that you can reach out to the largest group of potential customers as possible. In today’s world, this means making use of the Internet and your website to the fullest. The best way that you can do this is to work with a company that offers quality search engine optimization services.


Take the Time to Locate the Best

If you have never dealt with a Houston SEO Company or any service that offers SEO, you may be a little taken aback by what you find just by searching on the Internet. There are thousands of companies that offer SEO services and you may even find many that are local right to your own area. Each one may promise you fantastic levels of success like you have never seen before. So how are you to know just which one is the best for you to work with? You are going to have to do some research of your own and find a company that not only has years of experience in the industry but has the quality results to back up their claims. A business that is not afraid to show you their portfolio and guide you to customers and websites they do work for can give you insight into who can do the best job for you. When you want a search engine optimization company in Houston like this that you can trust you want to turn to SEO Guru Houston. Continue reading

Facebook Messaging: Responsiveness, Rates, and Should You Aim for Very Responsive

Sometimes this summer, Facebook rolled out their new messaging options for pages, along with response rates and other statistics. The point of these new features are to make the pages more appealing to fans, entice them to message their feedback, request, and general thoughts on your brand. If you play nice, respond fast, and don’t ignore too many messages, you get a Very Responsive badge on your page.

Is it worth the trouble, though?

It’s not easy to get said badge. According to Facebook, you need a 90% response rate and an average response time of 5 minutes. Yup, that’s fast! And really not worth attempting if you don’t plan to have someone run your page 24/7. If you work with different time zones, you’re pretty much required to have your social media team take shifts at monitoring messages.Especially when there are only a few coming through – one out of two missed messages means a 50% response rate!

Is there an alternative to the badge?

As long as you reply your messages within a day or so, you still get a Message now prompt on your page. This screenshot shows how one o my page likers sees it:

Facebook messaging for pages

The message is similar to the Very responsive badge – you get to talk to the page administrators fairly quickly and they tend to reply to all messages. Engaging enough, and I don’t have to obsess over not being awake in the middle of the night. Continue reading

IT Managed Services Make Life Easier For You

It seems like only yesterday you were starting out a simple, home-based business. Now, in a short amount of time, your business has turned into something bigger where you are leasing space, hiring employees and have a lot more work to do each day. While all of this is great for you, it can also create some stressful times as you try to balance your work responsibilities to keep the business going with the need to handle IT situations, culling and storing data and information and much more. The IT responsibilities of a growing small company can seem overwhelming at times, which is why you may want to look into using Texas managed IT services to assist you.

It Managed Services

Getting Expert Help When You Need It

For most small businesses the idea of hiring a full-time IT person to work with them is simply beyond the budget. Many others may not see that there is enough of a need for a person to work eight or ten hours a day just doing IT services but wish they had some help a few hours a day to take care of the daily IT needs that come up. If you find yourself in either situation, IT managed services Houston, TX can be the perfect answer for you. You can have a service take over your IT responsibilities no matter what they may be so that you can have a company take on all of your IT when it needs to be done. For the best Houston IT managed services around you want to turn to CloudSpace USA. Continue reading