PR & Marketing Reflections

If there is one thing I’ve learned about PR is that there’s always something new to learn. And you find lessons in all possible places, such as learning about word of mouth from stray dogs. One of the best resources for new things to learn are your clients. While working with them, you’ll discover PR mistakes and PR goldmines. You will brainstorm and get to implement ideas that you’d never considered possible.

But while this is obvious, the link to knowledge run deeper. When you work with a client for a longer period, you get to know their partners and their clients. You learn about their issues, the mistakes they made and what they did that worked as a charm. If they come from different parts of the world, you will be receiving extremely valuable tips on intercultural communication.

So when you’re getting ready for your next meeting with your client, their customers or their partners, remember to keep your eyes and years open. I for one have learned a lot about crisis management from clients who’ve never been through a crisis, but whose target market was prone to PR disasters

What valuable PR and marketing lessons have you learned from your clients, your partners or from people you’ve worked with?

Popularity: 1% [?]

Yes, lots of Coca-Cola going on in movies and series, as well as drinks, fashion brands and anything you’d ever think of. I am sure you all remember the Bridget Jones cheering on a huge screen. Or the Apple computers in Zoolander. But does product placement still work for popular movies and TV series?

I have to say I’ve started to overlook a lot of it. From clothes, to what they’re drinking or some of the gadgets they’re using. Then again, it also depends on how much the brand is shown off! If someone types behind a laptop for over 3 minutes, I might notice the brand. Or if you keep showing the computer game box each time you show the kid’s room, I might see it’s Heroes V Especially if I was a fan of Heroes III and IV

But other than that, do you buy something just because it’s shown on a TV screen but not during advertisement breaks? Is it a more effective advertising method? I mean, really, would you switch to the Head & Shoulders shampoo just because it was used to kill aliens in a rather silly movie?

I for one think it happens as it happens to all advertising: we learn to ignore it and it’s just wasted money. Are there any successful campaigns? Do you know of any and have you ever bought something just because you saw it in a movie?

Popularity: 1% [?]

When we tweet something, a thought, a piece of information, we expect two things: starting a few conversations and getting retweets. Both are valuable, but while the first goal implies our community, the retweet part implies reaching out to more people and getting more views and opinions on what we have just sent into the Twitterverse.

So saying retweets are important is a bit of an understatement. And while we all try to read tips and tricks and find new strategies to have more retweets, I thought a road back to the basics of it all might help. And I asked myself: why do people retweet? And here’s a list of reasons I found:

• they find the tweet funny
• they’ve been through a similar situation – positive or negative. I should add here that when it’s a negative review, they tend to retweet more, compared to positive reviews of products and services
• they are interested in the topic and their community shares the interest
• they find your take on the matter unique and intriguing
• they are your raving supporters and like to promote your work
• they find it easier to add a quick comment to the retweet than post a longer comment on your blog
• they return favors

And now let’s get the comment-party started! What about you? Why do you retweet? Why do you think your followers retweet your articles and news?

Popularity: 1% [?]

Websites have been around for so long, we imagine everyone has gotten the hang of the basic rules of usability. But apparently they didn’t! So here are three important things you should consider if you care about your visitors at all. And you should care, especially if you’re selling something through your website.

1. Stop making the www compulsory! People are lazy. They will always prefer to type name.com instead of www.name.com. Yes, most websites respect this rule, but there are still some parts of the Internet where people like to pretend it ain’t that important. It is! People will think your site is down first, then consider other possibilities, like needing to type three more letters.

2. Your site should at least work on major browsers! That’s IE and Firefox. Don’t believe me? Check your Google analytics or whatever tracking software you’re using. See what browsers your visitors are using. And make sure your site works on the most frequently used ones. If it just works on IE, you’ll let a lot of people down.

3. Don’t make advertising more annoying than it already is! Yes, we have come to ignore most ads. So stop making them extremely annoying by allowing them to impair navigation on your site. If you add a close button to an ad, then it should work, the ad should not open again when I try to click a menu button.

These rules are based on what I find most annoying when browsing online and trying to dig information on websites. What would you add to the list?

Popularity: 1% [?]

Why is a hotel always full while the next door one is empty, although they offer the same services at comparable prices? Why does a certain video game convince millions to play it, while others struggle with a lot less buyers, although they are a bit cheaper? Why does an IT product sell, while others don’t, although they provide similar features? Why do you need an appointment made weeks in advance for some beauty salons and you need none for others, as their personnel seems to always be waiting for customers that never come?

It’s easy; people are not buying products and services only. They buy experiences which include those products and services. Everything else going on while they are researching, testing and buying is of ultimate importance, just as how they are treated after getting the product or service and they come back to either buy more or require assistance. Continue reading

Popularity: 1% [?]