Romania Has a Big Marketing and PR Problem

Call it the Romania brand, call it the image of Romania, call it what people think of when they hear the words “Romanian” or “Romania”. Whatever you choose, it has huge problems and a lot of people still make offending faces when finding out someone is Romanian or when hearing news about this country.

I’ve read quite a few news on how a new campaign had been launched, about how I don’t know what design company has been paid too much for a logo design that sucks. All the stories on how others wrongfully perceive us immediately make it to all mainstream media. And what happen when there’s a piece of great news to be told about Romanians and their achievements? Not much!

Did you know the first Formula BMWperson to win a race on the new Singapore circuit was a Romanian driver? Did you know the first national anthem to be played there was hours? I only found out through a blog post by a Romanian PR blogger who has complaining how no one is talking about it. She also gave everyone the link of the official BMW Formula announcement (photo credit also goes to them) on Doru Sechelariu’s victory.

Yesterday I googled his name, hoping from some more relevant news to appear in the result page. Did it happen? Not really. Two important sites had some news about them, the best results were for a regional paper, and one of the major sports newspapers that actually had published a piece about it didn’t appear on the first 3 pages. Yet, Loredana, the blogger initially talking about the news told me they published a short piece in “Other Sports”.

Who’s responsible for our country’s international image? Yes, the government plays it’s part, not extremely good, but the press should really pitch in to let us know how great our country really is, so that we can be confident enough to spread the word even further. The first major problem of our country’s brand is that we don’t believe in it, we’re not loyal, and don’t feel like giving it good reviews.

When my aunt was told in an Italian airport that some rules are only enforced for Romanians because they try to circumvent so many laws, did she or any other countryman think to say that was a discriminatory policy? When news of how certain people of Romanian citizenship (I refuse to debate ethnicity here) did something wrong are heard, do we at least try some kind of defense? How many of us want to live the country because they can get a huge house on the Rhine with the same price they’d pay for a one room apartment in Bucharest?

It’s like having eveyrone in the Coca-Cola team or Nike team or L’Oreal team believing their products are really bad, there’s no change of anything changing in the future and they can either change jobs or accept things as they are.

Then again, having negative comments and articles coming your way won’t stop after sending a few letters to foreign politicians or having some nice videos shown at travel and tourism events.  Others are really working on promoting their countries: take a look at Turkey who has posters spread throughout Western Europe!

First people have to really find out about our country. Then it would be great if they’d receive more positive messages, not all this negativity. But to achieve this we need to work a little on ourselves and everything we have to offer, then at least know about our own values and further promote them abroad.

It’s nice that we mention some Olympic gold medals and all that. But letting such breaking news go by is really stupid. Formula 1 is big in Romania, so one could assume there are quite a lot of poeple who enjoy fast cars racing, so Formul BMW is not that far fetched.

But as a friend says, all the sport news over here aren’t even about football anymore, they are about football gossip. Which really contradicts everything the Journalism faculty ever tought us…Maybe we should all pitch in and build our country a really amazing Marketing and PR strategy! I know we can. Some have already started.

This post has 21 comments

  • Loredana

    Indeed, many Romanians don’t believe in this country. They are satisfied with criticizing everything but almost never do something to change that. They don’t try to improve something in this country - and have a big excuse: that’s [typical] Romania.

    However, regarding our national brand - after all this time and initiatives - I recently read an article in Compact. This is the link http://revista.presei.ro/stire_2008/09.12/licitatie.pentru.brandul.de.tara_3977.aspx .

    Loredanas last blog post..Relatiile publice - trecut si prezent

  • Alina Popescu

    Thanks for the link! For those who don’t speak English there’ll be an auction to select the company who will design Romania’s touristic brand. Then there will be a second one to establish who and how will promote the brand. And for all this, Romania will spend 75 million euros.

    What’s wrong is that they want to finish the design auction sometime in June next year, so they will probably have a strategy prepared by the end of next year. What will happen in 2009???

    Anyway, to those trying to promote the touristic brand, I recommend researching Greece and Turkey as they are our closest competitors. They also had some nice ads running in the Netherlands and Germany last year!

  • Brad Shorr

    Alina, Maybe it’s a matter of changing the world one person at a time. That’s where blogs can be so helpful. For instance, I’m glad I’ve gotten to know you for many reasons, including the fact that through you I’m learning about Romania. Your country has been pretty much a mystery to me, other than knowing you’ve had some kick butt women’s gymnastic teams and a checkered political history. Yes, I think a word-of-mouth marketing campaign for Romania is in order!

    Brad Shorrs last blog post..Trust Me

  • Alin Iventa

    I’ve written something about country branding for Romania and among the comments i’ve received for my post was this interesting link. Make it public:
    http://www.youtube.com/watch?v=zCf8NWJ8kzA

    Alin Iventas last blog post..10 idei de stand-up comedy

  • Zu

    Very interesting topic and a lot of things to be said here, but, well, I’ll try to make it short. In my opinion, in order to actually suceed in creating a coherent brand for Romania, there are a few steps to be taken (and I’m afraid that our politicians are just not prepared for that yet):

    1. Specialists should be deeply involved in writing the brief for this project. Their opininon should seriosly be taken into consideration.
    2. Such a big project needs a lot of time, research, transparency and money. Our government should be prepared for that. This way we can also ensure that companies with a strong reputation and experience in this area would be participating at this auction. Especially international ones, since the Romanian ones don’t actually have the know how needed for such a big project.
    3. There has to be only one message, one idea to be communicated. And it has to be something that Romania can also provide (IT Romania, or tourism- no matter what, it has to be coherently sustained by future laws and development policy of this country).
    4. You cannnot build an image over night- it takes a lot of time. Once a brand created for Romania, it cannot be changed when the government changes and it has to be coherently, persistently promoted by all awailable communications channels. All Romania should be promoting the same message, over and over again- images, words, facts.

    Zus last blog post..Amestecate

  • Zu

    As for the “promoting Romanian succes”- check out the latest Ursus ads (especially Pride, Cascadorul, Fotograful…)- it might turn out to be a new communication niche.

    Zus last blog post..Amestecate

  • Alina Popescu

    Brad, you are right, change also comes when it is downsized to one person at a time. But we have to start believing our personal example is strong enough, that we can make a difference and that Romania is worth our effort.

    Zu, I am really curious about this. Yet I don’t think there’ll be a professional brief, I don’t think the new brand design will come to complete a strategic marketing and PR plan, but I do hope for the best. Maybe if enough people monitor what happens and write about how it should go, things will work out eventually and the brand will not be changed only because a new election round awaits us.

  • Alina Popescu

    Alin and Zu, the type of ads you mention are really cool, they help us think highly of ourselves and our history and accomplishments. But they need more support. And if the mainstream media couldn’t care less, that’s a big shame!

  • Alin Iventa

    Alina, couldn’t agree more with your opinion on the mainstream media. Unfortunately, country branding is limited to politics and cash flows for certain groups of people - my humble opinion.

    However, the online “universe” can stand for this objective and i do believe that through blogs, forums, youtube movies etc. we can change the world’s beliefs and thus change the perspective of Romania. Let’s make this happen :)

    Alin Iventas last blog post..10 idei de stand-up comedy

  • Alina Popescu

    You are right, we probably can do more online than offline. I hope it has some effects in 6 to 12 months :)

  • Zu

    Although it is something I deffinitely support and believe we all should be doing, I’m sorry to say that I think it is not enough.

    Unfortunatelly, we still need that “one message” to promote… Unless we have it, the only thing we can do is change the perception we and others have over Romania- witch is a very good thing, don’t get me wrong, but we simply cannot create a national brand this way.

    Zus last blog post..Being a designer

  • Alina Popescu

    You are right, it’s not enough to achieve everything we should. And for the Tourism brand, if it’s not strong enough, Romania will never be a top player on this market.

  • Ulla Hennig

    Alina,
    I think you are right in saying that the image of Romania in Europe or let me say Germany (I can only talk about that) is bad. I remember tv reports about Romanian kids living on the streets in Bucharest, about the Romanian economy still being an agricultural one and so on. We learned about Romania wanting to join the European Union, while the rest of the members protested about that.
    I am learning some different things about your country via your blog. That’s important. But I don’t think that it is enough. Where are European or American TV teams? Are they invited to come? What about the children of Bucharest?
    Looking forward to hear from you
    Ulla

    Ulla Hennigs last blog post..Silence and Peace

  • TheBride

    Alina, the only branding this country will have is from mouth to mouth. And maybe from blog to blog:)
    Some time ago I attended a few meetings for implementing the Romania IT brand, designed for the IT industry. Nice logo, nice headline…the project was coordinated by a great team of passionate Americans from CHF/USAID. Last year, after finishing the brand creation project (with the auction and so on) they left. Guess what? The Foreign Affairs Ministry (the department for Foreign Trade) passed the brand into the hands of a nice lady working for them who has NO experience in branding, in marketing or PR. And guess again. The brand is dead. Some million were spent on it.
    It is useless to make an auction and spend huge amount of money if you do not know what to do with that identity after creating it.

    TheBrides last blog post..Din ultimele zile

  • Karen Swim

    Alina, I echo Brad’s thoughts. I love learning about your country from you. As we come together through the internet we can share our experiences and help people see our country though our eyes. I really appreciate you sharing!

    Karen Swims last blog post..3 Reasons Why Purpose is Essential in Business

  • Alina Popescu

    Ulla, you are right, it’s all about the image. Bulgaria looked better than us to all eyes, and then after inclusion, everything that was really happening was revealed. Bad roads, the great Golden Sands hotel being taken out from Neckermann because they offered poor services and the prices were artificially increased, policemen stopping tourists and asking for bribes, etc. In Romania, we had a lot of bad press coming our way. Yes, there are a lot of Romanian gypsies, but their not a majority.

    Yes, there are children and people of all ages living on the streets, but that is true for several countries, with quite huge rates in the US (as far as I know). There are still parents who give birth to football teams just to get money from the state, and those children get no education and are sometimes sent out on the streets to beg. Yes, there are a lot of things that need improving.

    But the economy is doing a lot better, there are loads of professionals in all fields, especially IT, in Romania (although a lot of them are working abroad), and I strongly believe things will keep getting better and better.

    This is all the bad part, but where are the good aspects of the Romanian story? Nowhere to be seen cause we’re not doing a whole lot to promote that!

    Iuliana, there still is some publicity :)Let’s hope more is on the way :) And yes, the process of creating a brand with no professional backup and only then deciding how to promote it is really stupid, I completely agree.

    Karen, I hope I can play my little part in helping others see us for what we really are. Not just the good, not just the ugly, the whole :) Cause in the end that’s pretty awesome!

  • Tibi P.

    Agreed. Romania simply doesn’t know how to ’sell’ itself. Actually, better yet, Romanians don’t know how to sell their own country. The patriotism and sense of national pride of the old days is way gone. Maybe, because we’re still a nation under severe foreign cultural influences, that surpass our own. A lot of people can barely speak the language properly, for crying out loud! Until the Romanian people can learn how to cherish their national values, as well as cultivate their education, things won’t change for the better anytime soon. Romania is a beautiful country, too bad it’s occupied.

    Tibi P.s last blog post..The Homeric Way of Blogging: Storytelling

  • Deb S.

    After reading your post, I have a better understanding of the issues facing Romania. You have the perfect background to articulate those issues and to offer some possible solutions. This post is both well written and educational.

    Deb S.s last blog post..Palin v. Biden on Saturday Night Live

  • Alina Popescu

    Tibi, although you are right, I am sure attitudes and mentalities can change. Each one of us plays an important part in it. I do try my best, but I am too harsh at times. That’s why I now try to concentrate on my own conduct to become a good example to follow. Hope to get there :)

    Hi Deb, thanks fr stopping by and for your lovely words on my post! I’m glad it helped you discover something new!

  • Olga Lazin

    Branding Romania is like branding palinka!
    Triple distilled plum brandy’s smell attracts a lot of anthropologists!!!

    Fall has arrived, and in the season’s first two weeks we’ve witnessed economic and political events with ramifications that have rippled around the world. Yet we are all concerned about branding… I think a cross, a miniatural happy graveyard cross from Sapinta will do. Painted on a bottle of palinka! Each Romanian family’s customs will be then studied by an anthropologist.
    All the Christian symbols sell big time in the West. Good luck!

  • Alina Popescu

    Olga, thanks for stopping by. I am one of those who doubt the all powerful effect of palinka and tuica. And just because we’re in such economically challenging times, we need to have a strong brand. If you think of Romania’s touristic brand alone, you have to consider that tourists will decrease in numbers, they’ll spend less and be careful about where they choose to go. When facing stronger competition, you have to become stronger as well. With a shaky brand and even shakier strategy, we stand no chance as a travel destination.

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