5 Ways to Make Sure You Never Get to the Second Meeting

The first time you meet a potential client is crucial. If you start on the wrong foot, you’ll never see them again, as they probably have 10 other competitors to choose from. Don’t kid yourself that you’re the only company doing what you do in your area or country. The cruel virtual reality is that in most cases, you’re competing with the world.

With so many opportunities, second chances are a rare commodity in business relationships. So making sure you never hear from them again is rather easy. If the potential client called the meeting, some of these five issues might not be so devastating (maybe they’ll brief you on what they do), but if you asked them to hear you out, take these easy steps and they’ll work hard to forget you ever wasted their time!

How the second meeting looks like
Photo credit: Engin Erdogan

How to never get called for a second meeting in 5 easy steps

1. Come utterly unprepared – If you don’t know who they are and what they do, they won’t expect you to come up with great ideas or services. They’ll instead spend 30 minutes to fill you in and then another 30 to answer your questions. Never mind all the info is already up on their site, that they run a blog and so many of their employees are on LinkedIn, Facebook or Twitter. Never bother to find out more before the meeting. Cause what would you talk about then?

2. Say nothing relevant about yourself – Tell them everything you can about where you’ve worked, lived and what you do for other clients, but make sure it is in no way relevant to their business. If they’re in IT, talk about the car manufacturers, if they’re not interested in an IPO (and let’s face it, who is in this economic environment), talk about sucessful IPOs you’ve helped with. Laughing alone at your own jokes is a nice touch at this point.

3. Don’t listen – Listening is overrated anyway! You’re the expert, so there’s no point in listening to what they have to say. When they’re trying to explain particular traits of their line of business, ignore them. All businesses are the same, there’s really nothing new out there and you’ve seen it all!

Photo credit: Tiare Scott

4. Never adapt to their requirements – Obsessively push your solution, no matter how many times they say they’re not interested, they want to go in a different direction, they don’t believe it is the best solution for them. As an expert, you have the Perfect Plan that Never Fails! They should change their business to fit the plan, and not the other way around!

5. Make sure not to give them the slightest hint you could actually help them – if they want to get to a common ground and get some value from what you have to offer, help them fail! If they’re asking about similar companies, you must no nothing of them. Search through your printed PowerPoint three times before telling them the closest you’ve got is not exactly in their field, only slightly connected. It helps a lot if what you did for that other company can never add any value to their business.

See, it’s extremely easy! And the bonus? You don’t have to spend any time getting ready for such an important meeting. Just get some general info about yourself, don’t do any research and go there to be your charming little self! That should do the trick. You’ll never see that potential client again and you won’t have to worry about fitting them into your already busy schedule.

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This post has 9 comments

  • Loredana

    Unfortunately, there are many agencies that use this approach. perhaps in time they will learn something. If not probably clients will not hire them. However we can see many examples of hired agencies that deliver bad services but for a lot of money – and clients who don’t expect too much.

    It’s a question of education. Unfortunately such a meeting – one that would be a result of an agency coming so unprepared and acting as you described – is a big waste of time for the client – time that cannot be recovered in any way.

    Loredanas last blog post..Context, context, context – sau alta greseala de PR

  • Deb S

    Excellent post! We’d like to think this never happens. But, alas, it does. I recall such a situation several years ago when I was prepared to hire PR counsel on behalf of my employer. A couple of seasoned PR guys showed up for our meeting totally unprepared. In this situation, I think it was pure arrogance. Of course, I went with someone else.

    Deb Ss last blog post..The Obama Effect

  • Deb S

    By the way, the photos add a nice touch!

    Deb Ss last blog post..The Obama Effect

  • Alina Popescu

    Loredana, although I know it happens, I still don’t understand how someone could hire such a company! Why pay to keep having your time wasted. I know they might be doing something wrong, once you’ve paid for months of research, learning and trial and error, but why not hire someone more efficient?

    Deb, you’re right, we like to think such cases are an extreme rarely reaches. But it’s not so. Same line of business here. And it was arrogance, most surely. But I always thought PR people should know better :)

  • Alina Popescu

    Deb, thanks! Using photos from twitter (when allowed by those who take them) is really fun, I’m now starting to play with it! Way better than any other free or paid photography sites :)

  • Lillie Ammann

    Excellent advice on what not to do, Alina. Too bad many people really need this advice.

    Lillie Ammanns last blog post..The Knight-League Scholarship

  • Alina Popescu

    Lillie, indeed they do!

  • Andrew

    Alina,

    That sounds like very sound advice, and if I was a representative of the client in question, I would congratulate them at the end of the meeting, gladly informing them that their efforts to drive my company to a competitor had been successful.

    Here’s a few more simple ideas, just to put the icing on the cake:

    (1) Forget their name, and call them Bill when their name is Tony;

    (2) Ask them about their husband or wife after they have just finished telling you about their divorce (of course you didn’t hear this as you weren’t listening;

    (3) Have your secretary serve them some luke warm coffee. Better yet, make them get their own;

    (4) Spill your own coffee all over their carefully prepared project notes;

    (5) Give them one of those power handshakes, with your hand on top and theirs on the bottom, in order to let them know how little respect you have for them.

    (6) Keep them waiting in the waiting room for at least twenty minutes (surfing the net is important – right?)

    Andrews last blog post..Free her – Fiat’s big call on Burma (part 2)

  • Alina Popescu

    Andrew, this might just work! I especially like the part about surfing being the most important thing ever :)

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