That sounds like very sound advice, and if I was a representative of the client in question, I would congratulate them at the end of the meeting, gladly informing them that their efforts to drive my company to a competitor had been successful.

Here’s a few more simple ideas, just to put the icing on the cake:

(1) Forget their name, and call them Bill when their name is Tony;

(2) Ask them about their husband or wife after they have just finished telling you about their divorce (of course you didn’t hear this as you weren’t listening;

(3) Have your secretary serve them some luke warm coffee. Better yet, make them get their own;

(4) Spill your own coffee all over their carefully prepared project notes;

(5) Give them one of those power handshakes, with your hand on top and theirs on the bottom, in order to let them know how little respect you have for them.

(6) Keep them waiting in the waiting room for at least twenty minutes (surfing the net is important – right?)

Andrews last blog post..Free her – Fiat’s big call on Burma (part 2)

Lillie Ammanns last blog post..The Knight-League Scholarship

Deb, you’re right, we like to think such cases are an extreme rarely reaches. But it’s not so. Same line of business here. And it was arrogance, most surely. But I always thought PR people should know better

Deb Ss last blog post..The Obama Effect