Comments on: A Word of Mouth Marketing Success Story: IKEA and I http://wordsofabrokenmirror.com/2009/05/02/womm-ikea/ Online and Offline Marketing and PR Fri, 30 Jul 2010 13:16:46 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Brenda | Trade Marks http://wordsofabrokenmirror.com/2009/05/02/womm-ikea/comment-page-1/#comment-2332 Brenda | Trade Marks Wed, 28 Oct 2009 08:30:40 +0000 http://wordsofabrokenmirror.com/?p=476#comment-2332 We don't have IKEA here in South Africa so wouldn't be able to make much of a comment but by what I have read here they really do believe in customer satisfaction. I still believe in word of mouth it is the most powerful form of advertising, I know that if someone tells me so and so is brilliant then Ill try them out but if many people tell me about another so and so giving the worst service the worst products then I am going to avoid them big time, and not even give them a second thought, even if I would be that one exception to getting the best of everything from them. Nice article I am really enjoying this site. We don’t have IKEA here in South Africa so wouldn’t be able to make much of a comment but by what I have read here they really do believe in customer satisfaction. I still believe in word of mouth it is the most powerful form of advertising, I know that if someone tells me so and so is brilliant then Ill try them out but if many people tell me about another so and so giving the worst service the worst products then I am going to avoid them big time, and not even give them a second thought, even if I would be that one exception to getting the best of everything from them.

Nice article I am really enjoying this site.

]]> By: Alina Popescu http://wordsofabrokenmirror.com/2009/05/02/womm-ikea/comment-page-1/#comment-2070 Alina Popescu Tue, 05 May 2009 16:41:49 +0000 http://wordsofabrokenmirror.com/?p=476#comment-2070 Karen, it really seems like they've given a lot of thought to how to make their customers happy! Everything there is designed to make you come back over and over again! Karen, it really seems like they’ve given a lot of thought to how to make their customers happy! Everything there is designed to make you come back over and over again!

]]> By: Karen Swim http://wordsofabrokenmirror.com/2009/05/02/womm-ikea/comment-page-1/#comment-2069 Karen Swim Tue, 05 May 2009 15:04:34 +0000 http://wordsofabrokenmirror.com/?p=476#comment-2069 Hi Alina! I love IKEA too. The whole store sets you up for a happy experience. I even like that you can opt to have it built and delivered or do it yourself. My husband and I used to visit every week, and always left happy. It is interesting that it appeals to a wide mix of people. I don't even like shopping but I really enjoyed going to IKEA - kind of like Home Depot with a bit of Home & Garden thrown in I suppose. :-) <abbr><em>Karen Swims last blog post..<a href="http://feedproxy.google.com/~r/WordsForHire/~3/UBa3hV0cnck/" rel="nofollow">7 Reasons You Need an Ideal Client Profile</a></abbr></em> Hi Alina! I love IKEA too. The whole store sets you up for a happy experience. I even like that you can opt to have it built and delivered or do it yourself. My husband and I used to visit every week, and always left happy. It is interesting that it appeals to a wide mix of people. I don’t even like shopping but I really enjoyed going to IKEA – kind of like Home Depot with a bit of Home & Garden thrown in I suppose. :-)

Karen Swims last blog post..7 Reasons You Need an Ideal Client Profile

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