A while ago, I tried to access a website I like to read, home of the odd and unusual, offbeat news, with plenty of gorgeous pictures to support the content, and flawless copywriting. To my surprise, Google had blocked the site in my browser, because it contained malware. This happened because of a flaw in MediaTemple’s security patches for sites built on WordPress, that allowed hackers to insert a malicious script. It had to be there, unobserved, for quite a while, if Google decided to block the site.
To my knowledge, many MT customers who host there blogs, have to pay enormous sums, sometimes ridiculously high, for hosting, bandwidth, etc. A popular site like Life in the Fast Lane has seen, no doubt, bank-breaking bills. The price would be well worth it, if the site owner had peace of mind. But if it happened once, who says that it will never happen again.
MT assumes no responsibility whatsoever for WordPress-based sites hosted on their servers. This, in my opinion, doesn’t justify the high prices paid by their customers. Some bloggers are not IT experts – a hosting company has to provide a level of support that gives these website owners security and confidence.
Luxembourg-based Stidia is such a company. Stidia’s IT engineers actively monitor logs, server access, website uptime, and fluctuations. In addition, they also simulate full scale attacks on Stidia servers and client websites, and apply the fixes without disturbing their customers. The monitoring is on-going, the highlight of this company’s offering, human powered service versus automated security patches.
I am not aware of their prices – the services are available, apparently, only for Stidia’s corporate customers. An amateur blogger cannot always afford the price of safe hosting like this. But for Life in the Fastlane, this could be a better choice than MT – and who knows, even cheaper? Although server-location could be an issue: Life in the Fastlane would become a Canadian website hosted on a Luxembourg server. Server location would influence search engine positioning for the site, probably not in its owner’s best interest. On the other hand, it’s always better to be a few positions lower in the search results, than not appearing at all because of a Google ban.
So if your website is in need of desperate attention, Stidia’s engineers might be the answers to your problems. Or some other company that offers actively managed hosting. If you can think of any, list it in the comments, and don’t forget to add server location for us.
Disclosure – Stidia is a Pamil Visions PR customer