Post Sales Services, Compatibility and Customer Loyalty

Are you wondering why I’ve kind of disappeared? Well, the reasons are two: my not feeling very well and Kayla chewing up my laptop charger. Does the last one sound a bit like the “Dog ate my homework” excuse? Well, at least it is funny! But being without my laptop really reduced my online time. Why? Because I have to get my boyfriend away from his computer and work without most of my tools. Then again I have no saved passwords and it gets into a big hassle very fast.

Bottom line, I want my computer running :) . At all times if possible. Now the big question comes: why didn’t I buy a new charger. Well, I couldn’t find one. In the big city, capital even, of Bucharest, with its 4 or 5 Sony Centers, there are little to no Sony Vaio chargers.

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Popularity: 10% [?]

No PR Leads to Bad PR

There are some who believe bad PR only comes from failed or irresponsibly planned actions of public relation specialists. It actually also comes from having no PR to handle negativity associated with a certain company. There’s also this ongoing belief that not all companies need PR, because they see PR as just some people trying to get stories into the newspapers.

Yet here’s the example revealing how PR can help you better communicate with existing and prospect customers. Let’s take a construction company. Negotiations are mostly based on different things than the number of articles on the papers. Old projects are analyzed, those hiring them want to know if they work effectively, if they finish on time and if they can adapt to new challenges throughout a project.

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Popularity: 26% [?]