PR, It’s Nothing Personal! Or is it?

The world of public relations is a very exciting one to be in. Something new happens every day and it very rarely is boring. It might be annoying, downright crazy, disappointing or fun, but bored is not a feeling you are likely to run across as a PR pro.

Of its many paradoxes, one that has always intrigued me concerns PR being or not something personal. If you think about it, a good PR pro is a person that gets involved all the way in the campaigns they run. They have to know the products or services they promote, they have to love them and they have to really put their soul into what they do. If they don’t get involved, it shows in the words they pick, in their nonverbal communication, in their inability to relate. So PR is a very personal affair.  Continue reading

Three Ways Trust Defines Success for PR Pros

Trust is a rare and very valuable commodity in the world of public relations. It is what seldom makes the difference between success and failure for both PR professionals and the companies they represent. To better understand how trust capital impacts a PR career, read on for an analysis of three main ways trust defines your day to day work.

Journalists and trust

The way a journalist views a PR representatives and their clients often determines their angles on stories they pick up and write about. If you are trustworthy, they will also be more likely to pick up the topics you pitch and cover them. What trust means when it comes to a PR pro’s relationship with journalists is that a reporter or editor trusts the information you send to be accurate, believes you when you say you and your clients are available for follow up questions and any other background details they might need and also trusts you to let them know when something worthwhile is happening. Continue reading

Visual Aids to Make Sure Your Press Release Is Read

About 30 seconds. That’s how long it takes for a reader or journalist to decide if your press release is worth their time. And that’s of course an average! In other cases they get bored after 15 seconds. Unfortunately, it’s often not about the quality of the story you’re sending over email or publishing online. It is more often about the information overload we have to deal with everyday.

Hundreds and hundreds or emails, articles and newsletters are received by journalists, employees and business owners every day. For the unlucky ones, it’s thousands, including the 20-30% of it that’s spam managing to trick their filters. Getting 30 seconds of someone’s time is a privilege and you need to make the best out of it. If you succeed, they they will spend an additional minute on your news release and maybe decide to write about it or buy your product. Continue reading

War of the Worlds: Journalists vs PR Pros

Cat and dog fightThe journalists vs. PR professionals war has been going on for decades. It is fueled by frustration, impatience, beginners in both fields, moral high grounds being taken over every day and powers beyond your imagination, such as trends, traffic and boredom.

The two opposing armies

Journalists – mostly overworked, tired, frustrated, bored of seeing the same announcement and questions and mistakes over and over again. In control of powerful mass destruction weapons (revealing dozens of spammers in their magazines) or targeted, refined technology (taking it out on a certain individual).

PR professionals – a joint force of company employees and agency staffers; mostly overworked, tired, frustrated, bored of seeing their story dropped for hard to grasp reasons. Wielding powerful weapons such as exclusives, hot stories, tips and inside information Continue reading

3 extremely scary customers for PR professionals

Regardless of the line of business you’re in, you’re bound to run into a few customers who will put your patience and communication skills to test. Some need you to spend more time explaining what you’re doing than actually doing your job, others think they know your profession better than you do, some will take too long to respond when there’s an emergency at hand. But when it comes to public relations and nightmare customers, these are the ones we fear most.

1. The DIY customer

When something’s going on, why bother talking to the PR guy in your company or to the company you pay to handle such issues? Go ahead and make your own statements, release them and then have the people you initially ignored clean your mess. Think of the Cleavland Cavalier owner who decided a post attacking LeBron James was a good reaction to the player’s decision to choose another team. Continue reading