2009 has been a year of many changes. It’s been a year of accomplishments and joy, as well as the year when a lot didn’t go according to plan, in both personal and business life. I would have wanted to skip the 2009 review and go straight to my 2010 plans. But that would have meant skipping some important steps of the process and make it less effective. So what happened in 2009?

On Words of a Broken Mirror, it’s been a year full of significant posts and essential lessons. I didn’t exactly meet my own plans of posting frequency, but I am extremely pleased with the quality of everything published here, as well as that of the guest posts I have written for other blogs.

2009 was also the year when I went from part time to full time business owner. Mirror Communications kept growing, I continued to work with IT companies and tackled other fields as well. I switched from spending part of my day in a client’s office to working fully on my own. This of course came with some organization and time management issues. It’s still fairly new but I’m getting better at it every day. Continue reading

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In most cases, before buying something, we stop and evaluate our existing offer. From a cart of milk to a computer, car or hosting service, we need to know we’ve made the right choice, that we’ve invested wisely, especially in a time where the economy is forcing us to act smarter. It sometimes happens that a certain buyers is extremely loyal to a brand, but that doesn’t mean he or she has never compared it against its competition. It only means they chose the brand they most like and trust every time they wanted to buy that same item.

When trying to decide what to choose, a potential customer might request offers from several companies. They might also tell you who you are up against and they might even ask for your opinion. And here’s where the tricky part begins! Continue reading

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