BlueGlass Interactive has recently acquired Voltier Digital, a content marketing company specializing in infographics production and data visualization. We all knew infographics and visual aids used to deliver a certain message were becoming more and more popular, but this recent acquisition by BlueGlass to support their strategy to boost their digital offering once again proves this type of products will play a key role in overall content marketing strategy and production.

BlueGlass Interactive, Inc. an Internet marketing company focusing on social media marketing and search engine optimization, will integrate Voltier Digital into their operation, thus expanding their marketing capabilities. All Voltier Digital employees will join BlueGlass and Voltier’s three founders will hold senior roles on BlueGlass’ production and marketing teams.

“It’s hard to express how excited our team is about joining BlueGlass,” said Nicholas Santillo, CEO of Voltier Digital. “We have watched the impressive trajectory BlueGlass has taken since its inception and we are eager to add our team’s experience to an already stellar group of Internet marketing visionaries.”

BlueGlass Interactive Co-founder Chris Winfield described the move as strategic:

“I first started working with the team at Voltier in 2007 and I have always been amazed at their ability to constantly innovate and stay at the forefront of the inbound marketing industry. The need for companies to implement and execute effective content marketing strategies is constantly increasing, so we are thrilled to have one of the leaders in this space become a part of BlueGlass.”

The move is indeed strategic for BlueGlass, as they tap into a content marketing field that is bound to drive more sales in 2012 and more so in the years to come. The acquisition and the value they put on infographic production is confirmed by recent studies, such as the results published by the Custom Content Council,  showing more than 75% of US corporate marketers say they are aggressively (16%) or moderately (62%) shifting spending from traditional marketing to branded-content marketing.

We are already seeing the high use of data visualization products and their high potential of going viral – infographics have become a welcome and powerful addition to most blog posts, press releases, research results articles and pretty much any type of content published online.  Why they work so well? They are fun and colorful and explain in an easy, fact centered and easy to remember way the issue they focus on. And social media users love to share them – no matter what field they tap into, they take sometimes boring or complicated issues and make them fun and engaging.

Have you already included infographics in your content marketing strategy? Were you pleased with the results?

The rise of Twitter as a powerful social media tool as seen its deployment in a wide variety of marketing, journalism, and propaganda campaigns. Recently many companies have also begun to use Twitter as a Public Relations tool. From real time communication to brand reputation, Twitter can be used for public relations, but only if your PR team is wise and careful. Here are three factors to keep in mind:

Twitter creates a real-time dialogue without taking on dangerous newscasts

Almost like having your own global LP Chat software, Twitter creates a running dialogue with the world that can be updated so rapidly it begins to take on characteristics of real time communication. This can be extremely beneficial for time-sensitive events related to product releases, political campaigns, and even international stock market tips. With the world more connected than ever, the ability to spread information efficiently and instantaneously allows companies and public entities to address issues concurrently with network news cycles.

You should Tweet informative links that show that your company is working on the problem

Because Twitter allows you to share links with thousands, even millions of followers, what you say has added importance. Especially given the truncated nature of the message, when using Twitter for PR it’s important to remember to use your tweets wisely. After the 2010 oil spill, BP used their Twitter account to keep people updated about the efforts they were making to contain the leak and protect the coastal inhabitants and ecosystems. Links to reports on their efforts were probably far more effective at conveying information and reducing anger than a press conference full of lawyer-written canned responses.

Be careful not to add fuel to the fire

A recent McDonald’s campaign about new efforts to make their fast food menu healthy backfired when Twitter subscribers began to lampoon the global icon about the quality of its ingredients and health benefits. The campaign quickly became a joke and likely caused damage to the brand. If your company is perceived a certain way, don’t use Twitter to try and reverse that image. You’re setting yourself up for disaster. Twitter is for subtle branding adjustments, not a complete reputation overhaul. Tweets are composed of only 140 characters, but that doesn’t make them any less powerful as satirical weapons.

As you can see, it’s not just marketers who are using Twitter as an online tool. Corporate executives also use it as a PR strategy, and for good reason. Twitter can be a powerful vessel for information, but it must be used wisely and carefully.

About the author
Guest post by Nick Jameson. He is a freelance writer specializing in business and marketing

As we usher in the new year, you might have made a wide variety of resolutions related to losing weight, spending less money, or drinking less, but if you own a small business or work as a freelancer, a resolution you might have neglected to make is to build up your online brand. So many times our resolutions are geared toward reducing the negative effects of something, and not increasing the positive effects of something else.

Building a brand online requires a multitude of incremental steps that start with your acknowledgment of the importance of having a clean bill of health. There are a wide variety of services out there, such as ReputationManagers.com, that can help you dispel slander or negative reviews. But when it comes right down to it, you need to proactively manage your image you put out onto the Internet. Here three ways to take control of your online brand:

Use your Facebook fan page to make personal connections with your fans and customers

If you’re a one-man/woman show this is easier, but if you have a big personnel, it’s time for you to designate one person, or even a team, to handle your social media relations. This is a big part of PR now. The position is often called Social Media Director, and this person(s) is responsible for using sites like Facebook to reach out to customers. A Facebook fan page offers an incredible opportunity to create one-to-one friendships with your followers. If you run a business, this could translate to excellent word of mouth. Take, for example, the Southwest Airlines ‘free tickets’ meme that has spread like a wildfire through Facebook.

Tweet it up

Twitter is billed as a micro-blogging site, but it’s also a great way to micro-manage your online perception. A dicey article about you on Huffingtonpost.com can yield hundreds or even thousands of negative comments. Counter this by Tweeting a brief explanation or just something positive to lessen the damage. This should in turn yield a fresh wall of positive Tweets that will be seen as more current than the original article. Twitter is way to stay on the offensive and to be seen as working in real-time communication.

Use viral video to your advantage

In the aftermath of the disastrous BP oil spill, the company took to the TV and the Internet with videos in which the CEO made personal appeals to the public, claiming that the company was going to do everything it could to fix the problem. While the videos might not have convinced everyone, they received thousands of views on YouTube and probably lessened the public outrage over this horrific accident.

There dozens of ways you can approach your company’s online identity, too many to list here. However, they all revolve around the core idea that social media is a storm of energy that can and must be harnessed. Staying active on these sites is an incredible way to evolve your PR strategies and refurbish your online brand.

About the author
Guest post by Nick Jameson. He is a freelance writer specializing in business and marketing

Guest post by Mihaela Lica Butler

One of the most important components of your PR strategy has to be reputation management. Your business and personal success depend by and large on public perception. Reputation is the essence of who or what a business or person is.

Unfortunately for the SME or even some corporate decision makers, not much information exists in simplistic form, there are no real “simple guides to reputation management.” But, the infographic below, provided by KBDS Digital Marketing , does a nice job outlining some do and don’t practices and possible remedies for negatives. An old Chinese proverb roughly states:

“Don’t consider your reputation and you may do anything you like.”

Graphic Courtesy of KBSD Digital Agency

Maybe the most valuable lesson that can be “re-learned” from this graphic is how companies and individuals can get a “so called” exterior vision. Judging for yourself the quantitative view of your reputation may lead to a filtered view. Seeking the advice and feedback of others in your network, even expanding your network for the purpose, can help your reputation in the short and long term. No matter what methods you employ though, it is crucial to listen and respond when customers speak. The social revolution just empowered billions, but it can empower you too.

About the author
Mihaela Lica Butler is an experienced PR professional, senior partner and founder of Pamil Visions PR. She writes about the latest in the PR field at Everything PR and is a widely cited authority on search engine optimization and public relations issues (BBC News, Force for Good, Reuters, Al Jazeera and others). She also occasionally writes for SitePoint, Search Engine Journal, and other online publications. To stay in touch with her latest work, follow her on Twitter.

As web marketers enter into the new year, it’s important we take time to consider what’s right around the corner. Whether you’re a part-time blogger or a salaried employee of an internet marketing agency, so long as your income is connected to technology you’re always going to need to be staying one step ahead. 2012 is set to become a memorable year for online marketers and entrepreneurs, so don’t allow yourself to get behind on the next big things in web marketing. In summary, expect the following to unfold sometime later this year:

Personal App Revolution

First came Siri available on the iPhone. Soon, everyone with a smartphone will have a personal assistant app. These services will partially render traditional SEO obsolete – and at the very least force a rewriting of the rules regarding the value of page rankings.

News Will Get the Clicks

With the advent of voice activated searches underway, pay-per-click is slowly going to subside into oblivion. The dwindling sources of PPC revenue will come almost entirely from news seekers and others attempting to retrieve recent information immediately, making constant updating a top priority.

Infographics Will Spread the Word

Infographics are a relatively new Internet-based media phenomenon in which highly detailed information is delivered by-way of an equally detailed graphic. They’re perfect for being linked to, sent via mobile text, and ultimately for online entities to market themselves.

QR Couponing

Now that the majority of mobile users in the U.S. use smartphones, which include barcode scanners, expect QR codes to finally take off as a legitimate form of online advertising. QR couponing will particularly become effective, further breaking down the wall that separates online advertising from its real world products and sales.

Flash Abandonment

In late 2011, Adobe announced they were halting development of their mobile version of Flash. Expect more and more online entities to depart from the platform altogether. This is for the simple fact that Flash is unsuitable for smartphones and even more unsuitable for tablets.

Before you sit down and start planning your 2012 online marketing strategy, it’s critical that you do your best to see what’s around the corner first. It’ll save you time spent playing catch up, as well as provide you with “first wave” time that others in your field won’t have the luxury of possessing. Be one of the first to act on the upcoming internet marketing trends of this year and expect to be rewarded because of it.

About the author
Guest post by Nick Jameson. He is a freelance writer specializing in business and marketing

It is no secret that if you want to increase your website statistics and increase your brand’s revenue, you are going to have to implement some sort of social media campaign into your marketing mix. Instead of plugging a brand with a press release or an advertisement, Twitter and Facebook are becoming the most relevant forces in a brand’s life cycle. While most of the people on these services can be labeled as followers, a very select few have a certain je nai sais qua and are able to promote beyond belief. Here are 5 types of social media users who can generate buzz for brands:

The One With the Hollywood Credentials

All of the recent celebrity social media news has surrounded Alec Baldwin and his recent “run-in” with an American Airlines flight attendant. Baldwin refused to quit playing the popular game “Words With Friends” and caused a scene when he got kicked off the plane. According to The Washington Post, Baldwin’s tirade caused #letalecplay to trend worldwide and boosted the number of people playing the game. Baldwin’s scene was such an effective form of social media marketing that he will even get cross promotion for his television show 30 Rock out of the ordeal.

The One With the Industry Authority

From digital marketing to information technology, the biggest players in the game are going to have the most followers on Twitter and the most subscribers on Facebook. These are the types of people we turn to when we need a highly technical question answered. By Tweeting them, we are participating in a much more personal and social form of communication than a general Yahoo! Questions conversation. If you’re business’ website is mentioned by an authority, expect traffic to go through the roof.

The One With the Weird Taste in Music

The pop princess, pretentious indie kid, or heavy metal slacker are all cultural memes that most of us knows very little about. They dig deep into their respective underground worlds and come back out with music to share with us. We may not like to admit it, but most of us follow a couple of these people on Spotify in order to further satiate our ever growing and increasingly eclectic tastes in digital music. This is great for touring musicians who need to get their name out there.  They can freely distribute their music which can then be shared on Spotify and seen on Facebook.

The One With the Local Weatherman

While the national news media has a far reach, there is no more trusted authority than our local media personalities. National media can advertise large products and brands, but the smaller, more local personalities are making sales and generating publicity for small local treasures. Everything from restaurants to special events can benefit from social media posts from the local media.

The One With All of the Followers

By sheer coincidence and luck, some people are able to generate a staggering number of followers. While you may not know how they got so many people to listen to them, the A/B testing they can provide for a brand is phenomenal. Those who want products endorsed should latch on quickly because these types of people usually amount to a flash-in-the pan.

While your traditional media mix is still important, having the proper social media influence can propel your brand to new heights. Figure out the audience you want to reach and try to do some outreach with the types of people they follow. If all works out, you too can have massive social media influence.

About the author
Guest post by Nick Jameson. He is a freelance writer specializing in business and marketing

Guest post by Susan Daniels

When most people think of blogging, they don’t conjure up images of brand blogging. However, even Coca-cola has a blog to further empower its brand. Brand blogging helps your business out in two ways: it gives your customers a sense of community and it allows you to gain greater online visibility.

But starting a brand blog doesn’t simply mean writing an article every couple of days or so. To make your brand’s blog successful you need to incorporate the following into your every day posting:

Media

A brand’s blog should never be text only. Images and videos including the brand should be integrated throughout the blog to make it more appealing to readers, and you don’t need to hire a creative agency to create these for you. You can easily take and create them yourself; however, if you aren’t competent with your video editing, hiring a professional may be beneficial. Including images and videos also give you a greater chance of a post going viral which can greatly increase your PageRank – and thus, your overall online visibility.

Relevancy

One of the most important aspects of blogging is content relevancy. If a soda product is your brand, then you don’t want to be writing about dog food. Instead you want to be writing about anything and everything that pertains to your brand – the people behind the brand, different flavors being released, projects you may be involved in, and any other interesting tidbits.

Hype

When you have a blog that is focusing on a certain brand, you want to make sure that you are able to create hype through your posts. If you are improving a brand or making changes to products and services, you want to give your brand loyalists little insights into doing so. Not only will this get them excited and coming back for more, but this will also keep them from panicking when an updated product or service is released that may be slightly different from the old ones.

Creating an image of a company is hard, and trying to get as high as you can in the search engines is no easy feat. However, blogging can greatly help you attain new customers, engage the old, and manage your online reputation – all of which are needed if you wish to remain successful.

About the author
Susan Daniels is a freelancer writer that specializes in business and technology.

Guest post by Susan Daniels

Social media is an integral part of any PR efforts. We all know the importance of having multiple social media accounts, and why we should be Tweeting and posting everyday to maintain good online standing.

But what do you do when Tweeting or posting to Facebook fails? How do you manage the masses and save your business when an inappropriate Tweet or post hits the web? A social media PR fail can ruin a business, but that doesn’t mean it has to ruin yours. By integrating the following 10-Step program you can be on the positive road to recovery in no time:

1. Admit You Are Powerless

Once you click submit, there is nothing you can do about it. Instead of frantically trying to devise some mastermind way to crash the internet or trying to buy the best SEO software to bury your FAIL deep, simply accept the social media PR FAIL you have just created.

2. Admit Your Fault

Once you realize that you have done something wrong, you need to figure out what type of social media disaster you have created.

3. Accept Your Shortcomings

After your failure, you need to immediately act. This is not the time to dwell on you or your business’ shortcomings that brought you to this disaster. Simply accept your shortcomings and start being proactive.

4. Realize that There is a Solution

While a social media failure can cause serious harm to a business, it doesn’t mean that the business is ruined forever. Realize that there is a solution, and that it must be actively sought.

5. Create a Plan

Trying to recover from a social media PR Fail can quickly become overwhelming – especially when the angry masses are coming after you. To prevent yourself from further panicking or abandoning hope altogether, it is wise to create a plan for recovery you can actively stick to.

6. Consider all You Have Potentially Harmed

Noting all the damaged parties is a great way for you to prepare yourself for the onslaught of remarks that will come your way. People will be upset, hurt, and/or angry. If you know who you have potentially hurt, it will make apologizing in advance easier too.

7. Apologize to All You Have Harmed

Now comes the hard part – apologizing. Even if you believe that your post or Tweet was taken out of context, you must swallow your pride and apologize. Refusing to do so will only incite the angered masses even more.

8. Continue to Lay Low

Although you have apologized, people will still be upset. Be prepared to continue to deal with this by simply laying low and continuing to apologize. You should currently be in damage control mode.

9. Seek Further Insight

The calm after the storm can leave you wondering how you or your business will ever recover. Don’t be afraid of the debris left behind. Seek insight from other companies that have experience similar events, and also ask yourself what caused the social media outburst to begin with. This insight will not only help you rebuild, but it will keep you from repeating the same mistakes.

10. Redeem Yourself

Now it is time to continue on as the good business you were before – but a little more wisely this time. Be the business you want to be, and give your once loyal customers a reason to trust you again.

The road to recovery after a social media PR fail is by no means easy. But if you actively seek recovery, you and your business will be able to eventually recover. Just know that it will be an uphill battle and it will require both time and energy.

About the author
Susan Daniels is an internet marketer for 43a.com. In her spare times she likes to write guest posts for marketing related blogs.

This year’s edition of The Business Growth Summit, an online event bringing together leading experts to share their strategies on how to grow a business, leverage opportunities, and increase profits starts today and will continue until September 23rd. What the summit actually offers is free, on demand access to videos by well known experts in the social media, marketing, PR and business development fields to help small businesses promote themselves more effectively and sell more.

Chris Brogan, Guy Kawasaki, Dan Schawbel, Amy Cosper, Carrie Wilkerson are only a few of the people you must learn from through the Business Growth Summit. If you’re a small business owner, entrepreneur, work-from-home professional or thinking of making a career switch to become either one, you should register for this online event and start watching the 5 to 20 minute videos the best and brightest of today’s business minds have to offer.

Yours truly, on behalf of the Mirror Communications agency, is also part of The Business Growth Summit. The video I have contributed is titles “How to Get More Business from the Social Media Clutter” and will help you decide what’s worthwhile and efficient from the huge social media world, what will help your business achieve better results.

After attending this business online event, please share your experience, your questions or your feedback either here, in the comment section, on Twitter, Facebook or via email.

Wish you all a great week and enjoy the summit!

One of the things we consider when creating online content is it’s ‘shareability’ factor. Meaning how eager readers are to share it with their online connections after reading it. While the content itself is directly responsible for the desire to make people want to post it on their social pages or send it via email, it is not enough. To increase the ‘shareability’ factor, we often add little tools or plugins – google + buttons, Facebook like buttons, retweet buttons, Stumble Upon buttons. We attempt to make it easy for the reader to share that content.

But in the process of website updates and management, we sometimes forget that sharing is supposed to be easy and take as little time as possible. That is why we forget to check the buttons and the plugins and see if they work. When these tools don’t work properly, most readers will give up. They don’t have time to edit the tweet or Facebook update! It should all run smoothly. Others might choose to take the time and do the work, if the story is really worthwhile. But if they are in a hurry, they might postpone it for a bit – which can turn to quite a long time if they forget about it in the craziness of their own day.

So when you’re done nailing down that ultimate headline, when the post and the subheadings and the joke and the questions are done, please remember to check your plugins! If they work properly, you have better chances to have your post spread like wildfire!