We are extremely proud that Mirror Communications‘ client CoSoSys, a developer of endpoint security, device control and data loss prevention solutions, has been included in this year’s edition of Deloitte’s 2011 Technology FAST 50 top for Central Europe. CoSoSys is now part of a prestigious and very competitive list, where a technology company’s intellectual property and the subsequent revenue growth are evaluated and rewarded.

Deloitte’s FAST 50 not only rewards innovation and major contributions to the technology market. It also shows the world how intellectual property actually generates business growth, as the companies ranked have an impressive year to year revenue growth. The growth rate is not the only factor, there is a minimum revenue required to make the list and the chunk of budget invested in research and development is also important.

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Guest post by Susan Daniels

Due to the slow economy, businesses and professionals alike are looking for ways to save money on day-to-day operations. One of the highest expenses of any professional is that of the office. With a traditional office, businesses and professionals have to worry about rent, utilities, office supplies, and generally a staff. To reduce these costs, many are turning to the virtual office.

However, if you find yourself not wanting to relinquish your traditional office just yet, ask yourself the following questions. Your answers may just sway your opinion:

Do You Need All the Staff?

Having a traditional office generally requires you to have a small staff – even if it is just a cleaning lady or maintenance guy. However, with a virtual office you don’t necessarily need some of the staffers that you have. Keep your personal assistant, but do you really need a receptionist if you don’t have a front desk? Better yet, with a virtual office, you can hire a receptionist to be on-call so that you don’t have to pay anyone’s salary. You simply pay a minimal hourly fee. Continue reading

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The Sony PlayStation network hack and the millions of customer whose private information might have been accessed is one of the prominent headlines this week. So was TJX and their security breach at its time, being considered the largest data breach in history as over 40 million credit cards had been stolen throughout their stores in the US and Canada. So was every big financial data breach.

For those of you who don’t know, one of Mirror Communications’ clients, CoSoSys, develops endpoint security and data loss prevention solutions. Since I fist started to work with them, more than three years ago, I have been reading about data breaches every single day. I cannot remember the number of hospitals exposing patient data, financial institutions having client details stolen by employees, laptops and flash drives with important databases being lost or stolen, or the number of instances where military units (in the US or other countries) where either broken into and having data stolen or lost because they either weren’t paying attention, or because they did not care to properly dispose of it.

What lacks more than the obvious protection against such security breaches is knowing how to deal with the PR crisis that follows the data loss or theft. So after personally reviewing so many PR fails when it comes to data breaches, here’s a quick guide made up of useful tips to help you better deal with the consequences: Continue reading

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Guest post by the Workbooks team

Having accurate records of communications with your clients is vital for any business. Networking, marketing, sales and retention of clients all rely heavily on the ability to easily recall and check on previous interactions. Some of the best tools on the market today that can be used to track and analyse communications and interactions with clients are web-based Customer Relationship Management (CRM) software packages.

What is Customer Relationship Management?

Customer Relationship Management is a strategy for managing your company or business’s communications and interactions with customers and potential customers. Various Customer Relationship Management software packages are available that provide tracking, organization and analysis of various business processes, including marketing, sales, customer service and technical support. Web-based CRM software is especially popular as it provides unparalleled flexibility and accessibility to the software for employees and business owners alike. Continue reading

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Guest post by Selena Narayanasamy

The hybrid of watching videos and reading emails, arguably the two biggest ways to spend time on the Internet, seems like a match made in heaven. After all, what’s not to love about combining these two powerful means of communication? And video email is on the rise. What was once a tech-lover fantasy may now be a blossoming reality for the masses. This is thanks to both creative applications of old technologies and some emerging technologies.

Click-on-This: The Classic Approach

YouTube became popular because countless people sent emails to all their friends with links to funny videos. These simple links take people to a video site where the content is played. Revolutionary, right? Continue reading

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